TD2048 - Service Level Agreement to support the Insight Led Council platform
key details
| Status | complete |
|---|---|
| Category (CPV) | 48000000 |
| Region | East Midlands |
| Procedure | limited |
| OCID | ocds-h6vhtk-03f517 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| EMBRACENT LIMITED | £43,200 | 28 Aug 2023 | active |
| Embracent Ltd | · | · | active |
description
- month Service Level Agreement with supplier to maintain a product, including option to purchase development support through additional service days.
To provide a Service Level Agreement to support the Insight Led Council platform:
- Ongoing daily monitoring of ILC overnight solution (including alerting re: job failures / performing any default procedural corrective actions)
- Minor corrective ILC changes to ILC solution / minor defects
- Knowledge transfer & Training
- Data retention and Archiving
- To provide service pack days to support with change requests or project work to develop the product.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Aug 2023 | Voluntary ex-ante transparency (F15) | Earlier regulations | 024300-2023 |
| 30 Aug 2023 | Contract award notice (F03) | Earlier regulations | 025431-2023 |
| 30 Aug 2023 | Award (award) | · | 1d482717-a62e-4da4-b11d-9d6425fa1298-676061 |
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source
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