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Oracle E-Business Suite Support

Norfolk County Council Published 27 May 2019 Contracts Finder

key details

Statusactive
Category (CPV) 72261000
Deadline4 Jul 2019
Contract start8 Aug 2019
Contract end7 Aug 2021
Procedureopen
SME suitableNo
OCIDocds-b5fd17-bf44209d-1160-484c-9c1d-a44aa6b89a1c

description

Norfolk County Council (NCC) currently has a 5-year Oracle E-Business Suite (EBS) Support service contract. This contract will expire on 23rd November 2019. NCC requires a 2-year contract to provide EBS support from 24th November 2019 to 23rd November 2021, with an option to extend by up to 1 further year. It is planned that EBS will be decommissioned by December 2021. The service comprises database administration; system administration; EIS report support and development; APEX support and development; maintenance; support; problem and incident management and resolution including developing workarounds; patch and update testing; release management including advising on and applying patches and updates; remote monitoring, diagnosis and resolution; updating the system to deal with legal and regulatory changes, including changes in public sector pension schemes; assistance with software upgrades and changes; and undertaking process improvement projects, including configuration and customisation of EBS and advising on implementation of best practice.

Additional information: Is a Recurrent Procurement Type? : No

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
27 May 2019 Tender amendment (tenderAmendment) · 02dadb44-abe6-4c5a-98d5-824ca51c074b-291594

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