CCA Platinum Membership 2022
key details
| Value | £14,995 |
|---|---|
| Status | complete |
| Category (CPV) | 79980000 |
| Region | Scotland |
| Deadline | 9 Mar 2022 |
| Contract start | 1 Apr 2022 |
| Contract end | 31 Mar 2023 |
| Procedure | direct |
| SME suitable | No |
| OCID | ocds-b5fd17-bd9b4011-a554-46e1-80fd-13ca2d2daf9b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| CCA Global Ltd | £14,995 | 9 Mar 2022 | active |
description
This is a yearly subscription: Each year, DVSA's Customer Service Centre's key target is CCA accreditation.
Having platinum membership helps DVSA work with key companies both in the private and public sector to achieving excellence within the customer contact business. Other public sector organisations enjoying success through the membership include DVLA and HMRC.
CCA offer development, help and advice in deploying new channels with the business - for example web chat, an area that DVSA is exploring currently.
CCA offer support and contacts that can help people through new software/innovation, an example being the new software DVSA has invested in, of which a key element.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Mar 2022 | Award (award) | · | 2a6ddbf2-7c77-431d-a06b-72a9f8dc27fa-523162 |
more from DVSA - Driver and Vehicle Standards Agency
- L4 Artificial intelligence (AI) and automation practitioner · £180,000 · 2 Jul 2026
- Motorcycle Helmets Programme 26/27 · £89,597 · 26 Jun 2026
- Bulk Fuels 2026 - Certas · £41,250 · 16 Jun 2026
- Motorcycle Noise Programme 2026-27 · £174,368 · 15 Jun 2026
- Bulk Fuels 2026 - Scottish Fuels (Certas Energy) · £13,750 · 11 Jun 2026
- HGV Emissions Programme 2026-27 · £45,142 · 4 Jun 2026
- Motorcycle Emissions Programme 26/27 · £100,401 · 4 Jun 2026
- CRM Support 2024 - Training Accreditation (JAUPT) · £46,811 · 2 Jun 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- C1338 - Gartner Access to HR insights, analysis, diagnostic tools · NATIONAL WEALTH FUND LIMITED · £109,854
- Award of APA Resources (American Psychological Association) (Jisc) · University of Strathclyde · £135,539
- Award of British Standards Institution (BSOL/BSI Knowledge) (Jisc) · University of Strathclyde · £88,201
- Award of Cengage Gale Research Complete (Jisc) · University of Strathclyde · £56,683
- C1337 - LinkedIn Learning · NATIONAL WEALTH FUND LIMITED · £128,520
- AIP Fusion Pilot 2026-2028 (JISC) · University of Strathclyde · £151,996
- PURCH2976 – PPE1004779 Direct Award for the Provision of Bloomberg Renewal Database · University of Glasgow · US$209,088
- Posit Renewal · Audit Scotland · £51,610
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.