Cheshire East All Age Carers Hub

Cheshire East Council's and NHS Cheshire Clinical Commissioning Group are committed to supporting the most vulnerable residents of Cheshire East, whilst enabling others to support themselves. A core ambition is to continue to empower individuals and communities to thrive independently in a supportive environment, working together with partners, with the voluntary sector, with businesses, and most importantly, with residents themselves. This specification focuses on early intervention and prevention, supporting the development of innovative solutions to best meet the needs of Carers living in Cheshire East, aiming to improve the health and wellbeing of Carers and their families.

The Commissioners require a Provider for the management, co-ordination and provision of an Integrated Carers Service for Adult Carers and Young Carers and their families.

It is anticipated that the service will be managed by one single Provider, partnership or consortia who will deliver the service through a series of sub-contracts or partnership arrangements. The Provider[s] will engage, collaborate, and work with other organisations to deliver a broad range of interventions and support options that meet the needs of carers and their families.

The service will support the legal obligations, under the Care Act, this will include the undertaking of Carers Assessments, Care and Support planning in line with statutory guidance.

The Commissioners are flexible in their approach to service delivery, always seeking solutions that will offer quality services and support and value for money The service aligns with the vision, aims and priorities set out in the soon to be published Cheshire East All Age Carers Strategy 2021 - 2025

The overarching aims of the Integrated Carers Service are to:

• Increase the identification of Carers (Adults and Young Carers).

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• Improve carers' quality of life and opportunities.
• Improve carers' physical and emotional wellbeing.
• Increase carers' choice, control and independence.
• Build on carers' assets at an individual and community level.
• Improve carers' ability to manage their caring role.
• Prevent and delay carers from needing health and social care intervention.
• Provide personalised, integrated and holistic support.
• Build safer, stronger, more resilient carer friendly communities.
• Provide support for working carers, or those who want to return to work.
• Provide support and guidance to carers in the event of crisis.
• Increase the economic prosperity of Cheshire East.

The Provider[s] will implement and operate the Service, which will be a single, point of contact for carers, unlocking the access to information, advice and support. The Provider[s] will be responsible for managing and co-ordinating the service, ensuring through telephone, email, website, social media or face to face, Carers can gain access to information, intervention and support quickly and easily.

Additional information:

This is a contract with an initial term of 3 years from 01/01/23 - 31/12/25 with 2 x 12 months optional extensions