DWP Non-Geographic Numbers
key details
| Value | £96,360,000 |
|---|---|
| Status | complete |
| Category (CPV) | 64200000 |
| Deadline | 18 Jul 2022 |
| Contract start | 19 Feb 2023 |
| Contract end | 18 Feb 2026 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-bb1fe71e-2e84-4b0d-819f-90e944921468 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Vodafone Limited | £57,820,000 | 5 Dec 2022 | active |
description
The Non-Geographic Numbers (NGN) service is the primary enabler for DWP customers to contact the departmental business units by telephone with benefit related queries from within the UK, via either mobile, landline or payphone, using prefixed freephone numbers, such as 0800, 0808 and 0845. The NGN service is the channel through which customers contact DWP agencies when wishing to create, validate or query their benefit claims.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Mar 2023 | Award (award) | · | b4173ed2-0c29-469f-8c5b-c26c26fa1f92-624475 |
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source
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