T17/27_Out-of-Hours IT Support Service

Please find attached documents relating to the tender for T17/27_Out-of-Hours IT Support Service.

Please note the closing date for your Selection Questionnaire submission(s) is 12 noon on 10/05/2018.

Please do not complete the Invitation to tender (ITT) documentation. You will be informed whether you have progressed to the ITT stage.

Tenderers must check that all the documents listed in the contents have been received and are complete in all respects.

Documents that must be returned to us completed in full are:

20180411_SQ.docx only.

Tenderers are to note lodgement of large electronic files may take time and as such tenderers must allow sufficient time to fully transmit all files prior to the closing time. Please see paragraph 1.14 of the Selection Questionnaire document for further information.

End date for Contract Finder is for information only.

Additional information:

https://in-tendhost.co.uk/angliaruskinuniversity/

The tender is being conducted electronically using the Anglia Ruskin University eTendering system which can be found at

https://in-tendhost.co.uk/angliaruskinuniversity/ .

To receive documents, the users must first register and obtain log in details. Existing users should log in to the website and express interest.

Delivery Notes

Anglia Ruskin University Information-Technology Services (IT Services) has a requirement to purchase an out-of-hours IT service desk solution that will provide help, advice and support to students and staff outside of our core operating hours of 08:00 - 18:00 daily from Monday to Friday. The proposed contract will be for 36 months with the option to extend for 2 x 12 months.

Is a Recurrent Procurement Type? : No