0800 Telephone services for warm Home Discount Scheme
key details
| Value | £145,141 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 1 Dec 2022 |
| Contract start | 20 Dec 2022 |
| Contract end | 31 Mar 2023 |
| SME suitable | No |
| OCID | ocds-b5fd17-b99fe330-de73-4ea3-9996-dd74f50f2638 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Firstcom Europe Limited | £145,141 | 20 Dec 2022 | active |
description
On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services. The service went live on 14th November2022. However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Jan 2023 | Award (award) | · | cdf96fd6-370f-4b25-9c72-da878b41baa5-603570 |
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source
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