Complaints Case Management
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £98,500 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | West Midlands |
| Deadline | 28 Feb 2023 |
| Contract start | 27 Mar 2023 |
| Contract end | 26 Mar 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b895baac-ef94-4df2-bea6-0cad9594fcef |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| CIVICA UK LIMITED | £98,500 | 14 Mar 2023 | active |
description
Complaints case management for managing the Council's corporate, Social Care, Local Government Social Care Ombudsman (LGSCO) and Housing Ombudsman complaints.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 3 Apr 2023 | Award (award) | · | df905a54-87a6-4abf-bbb8-fe7718d541fb-631275 |
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source
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