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Cloud Contact Centre Services

OFSTED Published 11 Apr 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£809,897
Statuscomplete
Category (CPV) 48000000
Deadline9 Apr 2024
Contract start1 Nov 2024
Contract end31 Oct 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-b7ea5b38-17ac-4f05-90ea-a8314d3f4b0b

Award

SupplierValueDateStatus
Puzzel Ltd £809,897 10 Apr 2024 active

description

This contract is for the provision of a SAAS Cloud Contact Centre Service.

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only.

Call Off from Crown Commercial Services Framework Agreement GCloud 13.

Please note the awarded value is for the initial 3 years only. We reserved the right to extend the contract by a further 12 months and uplift the contract value accordingly. If Ofsted activate the extension on a like-for-like basis we will not publish a new award notice.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
11 Apr 2024 Award (award) · bb5eb50e-a51f-434a-9e83-9d1d8a9aa4fb-740081

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source

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