PS24157 - Research looking at Respondents who don't engage in Early Conciliation

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION *****

This procurement is being concluded following a mini competition under the CCS RM6126 Research & Insights DPS.

Brief Description of Requirement

At Acas, our purpose is clear. We exist to make working life better for everyone by promoting healthy working relationships and addressing disputes and conflict in the workplace with a specific focus on reducing the cost of conflict in the workplace. The Acas conciliation service we provide is vital in achieving our purpose.

Acas promotes the early resolution of claims to the Employment Tribunal (ET) in order to avoid a dispute escalating to a full hearing, by means of its conciliation service. Acas Individual Conciliation incorporates both Early Conciliation (EC) (which happens before formal notification to the Employment Tribunal is made by the claimant on an ET1 form) and Post-ET1 conciliation, which happens after the ET1 form has been submitted (more detail on this is given in the next section).

'Individual' is used to distinguish the service from Collective Conciliation, Acas's longstanding service for resolving collective employment disputes.