Multifunctional Devices, Managed Print and Content Services and Records and Information Management - Lot 3

The provision of Managed Print and Content Management Services throughout the United Kingdom tailored to provide managed print strategies and content management solutions involving Automation / Optimisation.

The duration of the Lot 3 Framework Agreement is for four (4) years (48 months), with a maximum Call Off Contract period of seven (7) years (84 months).

The scope of this Lot 3 Managed Print and Content Management Services is for the provision of a Fully Outsourced solution which enables strategic management of information including printed output which is tailored to the requirements of Contracting Authorities.

As part of the overall delivery of a Fully Outsourced Solution the Potential Provider shall provide hardware,software, applications and ongoing management of the solution, as appropriate and consultancy services.

Potential Providers shall be able to provide all of the following requirements of Managed Print Services:

• Optimal range of equipment;
• Security management;
• Inventory management;
• Online notification system;
• Automated work-flow/business optimisation process;
• Third parties and multi vendor fleet-management;
• Post- order maintenance services.

The following Content Management Services shall only be delivered as enhanced Services, in addition to the above, as part of the Fully Outsourced solution.

• Document/ information;
• Supporting mobile workforce;
• Electronic Document and Records Management Systems (EDRMS);
• Hybrid mail.

Additional information: Due to the current COVID-19 pandemic, Crown Commercial Service (CCS) believes that the first condition set out in Regulation 72(1)(c) Public Contracts Regulations 2015 has been fulfilled in respect of the Framework Agreement.

Crown Commercial Service has taken the decision to extend existing framework agreements that were due for reprocurement for a period of twelve (12 months). This is to enable CCS resource to be diverted to procuring urgent requirements to deal with COVID-19 consequences and to relieve pressure on the supply chain while short staffed, to enable businesses to continue to deliver services and goods to customers. CCS intends to deliver replacement framework agreements as quickly as possible after the initial COVID-19 impact