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Provision of Online Consultation Services for NHS North East and North Cumbria ICB

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Published 5 Dec 2025 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£685,578
Statuscomplete
Category (CPV) 72000000
RegionNorth East
Deadline19 Aug 2025
Contract start1 Oct 2025
Contract end31 Mar 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-b35bb058-298b-4c5d-bbba-d038460bf507

Award

SupplierValueDateStatus
eConsult Health Ltd £685,578 11 Sept 2025 active

description

The contract is awarded for an initial period of 6 months - £228,526.16 exc. VAT

Option to extend for a further 12 months - £457,052.31 exc. VAT

The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for Online Consultation Services.

NHS North East and North Cumbria ICB's requirement is for a Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
5 Dec 2025 Award (award) · 75b441d9-e066-4a45-885b-6e0ccea6a68c-864838

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