Call Recording Archive
key details
| Value | £1,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 13 Jul 2022 |
| Contract start | 14 Jul 2022 |
| Contract end | 12 Jul 2029 |
| Procedure | limited |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b326522f-b6d6-41f3-b28e-0199d1c0bc34 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| VERINT SYSTEMS UK LIMITED | £1,000,000 | 13 Jul 2022 | active |
description
HMRC require the supplier to store its legacy call recordings in a digital archive solution, which complies with HMRC IT security processes and protocols. The Supplier will manage the content of this archive in accordance with HMRC's data retention policy, destroying records as and when they reach their maximum data retention term.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Feb 2023 | Award (award) | · | 8176635e-f1e1-4c15-9d36-00d82f4e9064-611093 |
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source
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