Mental Health and Vulnerability Support in Humberside
key details
| Status | complete |
|---|---|
| Category (CPV) | 85000000 +1 more |
| Region | Yorkshire and the Humber |
| Deadline | 16 Sept 2019 |
| Contract start | 25 Nov 2019 |
| Contract end | 24 Nov 2022 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| *Contract Not Awarded* | £0 | 15 Oct 2019 | active |
| Hull and East Yorkshire Mind | £240,000 | 23 Dec 2019 | active |
description
This contract will provide a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room for 12 hours a day, seven days of the week, through Support Workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability.
Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the Mental Health Support Worker. When dealing with calls the Support Worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis.
Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs.
The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity.
documents
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29548&B=BLUELIGHT , tenderNotice
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=30815&B=BLUELIGHT , tenderNotice
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/4a05a1de-b4e5-4d01-8b51-db81d7332550 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/f8cf49cf-16b6-4d44-95d3-564035409512 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
4 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Aug 2019 | Tender (tender) | · | f8cf49cf-16b6-4d44-95d3-564035409512-308768 |
| 10 Nov 2019 | Tender (tender) | · | 4a05a1de-b4e5-4d01-8b51-db81d7332550-325078 |
| 20 Nov 2019 | Award (award) | · | 28a086f5-f70b-47dc-b2c9-6f6fe24f381e-327283 |
| 2 Mar 2020 | Award (award) | · | 4938b4ab-bf47-4921-a7ba-a330351f2f2c-347280 |
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source
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