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Mental Health and Vulnerability Support in Humberside

Yorkshire and Humber Police Procurement (Y&HPP) Published 20 Nov 2019 Contracts Finder

key details

Statuscomplete
Category (CPV) 85000000 +1 more
RegionYorkshire and the Humber
Deadline16 Sept 2019
Contract start25 Nov 2019
Contract end24 Nov 2022
Procedureopen
SME suitableYes
OCIDocds-b5fd17-b2f858dd-4a86-4322-9935-76e1c9687499

Awards (2)

This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is ·.

SupplierValueDateStatus
*Contract Not Awarded* £0 15 Oct 2019 active
Hull and East Yorkshire Mind £240,000 23 Dec 2019 active

description

This contract will provide a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room for 12 hours a day, seven days of the week, through Support Workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability.

Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the Mental Health Support Worker. When dealing with calls the Support Worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis.

Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs.

The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity.

documents

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notice history

4 notices published against this procurement.

PublishedTypeRegimeNotice
17 Aug 2019 Tender (tender) · f8cf49cf-16b6-4d44-95d3-564035409512-308768
10 Nov 2019 Tender (tender) · 4a05a1de-b4e5-4d01-8b51-db81d7332550-325078
20 Nov 2019 Award (award) · 28a086f5-f70b-47dc-b2c9-6f6fe24f381e-327283
2 Mar 2020 Award (award) · 4938b4ab-bf47-4921-a7ba-a330351f2f2c-347280

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