The Provision of Service Delivery and Operation Contact Centre Performance
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £183,350 |
|---|---|
| Status | complete |
| Category (CPV) | 79411000 |
| Deadline | 16 Nov 2020 |
| Contract start | 17 Nov 2020 |
| Contract end | 14 Dec 2020 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b2df3425-b1da-49c5-82ae-08d2dd58e6ce |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| EMBER GROUP LIMITED | £183,350 | 17 Nov 2020 | active |
description
Notice published for transparency.
The Provision of Track and Trace Service Delivery and Operations - Contact Centre Performance.
Supplier to offer specific insights into the continuous improvement of contact centre services.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Feb 2021 | Award (award) | · | 81f8a94d-4139-4543-b069-b7d446664a08-412054 |
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source
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