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Future NHS Workforce Solution

N H S Business Services Authority Published 7 Nov 2025 Contracts Finder

key details

Value£1,172,968,000
Statuscomplete
Category (CPV) 48450000 +9 more
Deadline14 Feb 2025
Contract start20 Oct 2025
Contract end19 Oct 2035
Procedureselective
SME suitableNo
OCIDocds-b5fd17-1247e9ac-7e81-4522-ad52-36620ac3083c

Award

SupplierValueDateStatus
Infosys Limited £1,172,968,000 9 Oct 2025 active

description

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Additional information: Link to previous Contract Notice relating to this procurement

https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
7 Nov 2025 Award (award) · b821bbaf-a658-406c-85cc-827f073b5086-871331

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