AMCV 331 - Telecare Managed Services
key details
| Value | £240,000 |
|---|---|
| Status | complete |
| Category (CPV) | 85000000 |
| Region | West Midlands |
| Deadline | 13 Nov 2024 |
| Contract start | 14 Nov 2024 |
| Contract end | 13 Nov 2028 |
| SME suitable | No |
| OCID | ocds-b5fd17-b26f9e0f-2833-4765-9271-f088f9412b9c |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Tunstall Healthcare (UK) Limited | £240,000 | 13 Nov 2024 | active |
description
This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6.
Services the Supplier is to deliver:
- Manage the full contract, including liaising with the Customer as required
- Facilitate the scheduled review meetings.
- Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer.
- Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user.
The service provision will include:
- Installation, deinstallation, fault management of equipment and peripherals
- Call monitoring
- Disaster recovery
- Reprogramming (where required)
- Reporting
- Review and development of continuous improvement activities
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 Dec 2024 | Award (award) | · | c8c05d1c-7481-4ec2-9fcc-0e311653096c-812751 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.