Contact Centre - Enhanced Software Solution
key details
| Value | £239,380 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | North East |
| Deadline | 28 Feb 2025 |
| Contract start | 1 Mar 2025 |
| Contract end | 29 Feb 2028 |
| SME suitable | No |
| OCID | ocds-b5fd17-b1ecffc1-b69a-45d5-9e93-5a00bc6b1698 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Avoira Limited | £239,380 | 22 Jan 2025 | active |
description
Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Jan 2025 | Award (award) | · | 1d067207-ce61-4471-98ea-1a9b379abebb-820919 |
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source
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