Technology Enabled Care (Removal; supply and install)

Technology Enabled Care is an essential part of our service delivery in Independent Living and Extra Care at Great Places Housing Group (GPHG), giving customers reassurance of support in an emergency, fire alarm monitoring and the ability for customers to tell us 'I'm OK' and support their independence. This equipment has been installed over several years, and as a result the age and specification vary between schemes. All the current equipment needs replacement ahead of the Digital Switchover.

The Digital Switchover upgrade provides an ideal opportunity to modernise the Technology Enabled Care in our Extra Care and Independent Living services, with modern technology that delivers excellent customer service; offers value for money; is affordable; future proof and supports new flexible service models including mobile working, telecare and telehealth. This could include grouped and individual systems.

The purpose of this contract is to provide and install new warden call equipment.

The objectives of the Technology Enabled Care Equipment contract are:

• To replace all warden call equipment at 17 Independent Living schemes
• To upgrade from analogue to digital
• To provide innovative digital tech enabled care technology solution to support independent living.

The installation of all stock is expected to be undertaken from c. November 2024. Great Places Housing Group (GPHG) expects the stock to be installed to have a lifespan of c. 8-10 years.