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Customer Information Consultancy - re-tender

WEST YORKSHIRE COMBINED AUTHORITY Published 20 Dec 2016 Contracts Finder

key details

Value£100,000
Statuscomplete
Category (CPV) 79400000
RegionYorkshire and the Humber
Deadline17 Jan 2017
Contract start6 Feb 2017
Contract end5 May 2017
Procedureopen
SME suitableYes
OCIDocds-b5fd17-ae477df6-1126-4513-a9e2-028a97df0989

Award

SupplierValueDateStatus
Steer Davies Gleave £46,188 10 Mar 2017 active

description

Information and Smart Ticketing, part of Transport for the North, is now seeking a consultancy partner to help us to develop and expand our thinking for customer information across the north, and to produce a 5-year implementation plan including delivering on these key tasks:

Test, challenge and refine the Customer Proposition, particularly in relation to customer information
Set out a detailed 5-year implementation plan which will deliver the customer proposition for the North.

Invitation to tender documents must be downloaded from WYCA's e-tendering website https://in-tendhost.co.uk/westyorkshireca/aspx/Home. Hover on and select, 'Tenders' followed by, 'Current' and, 'View Details'. There is a registration process, if not already registered. Log in to gain access to the project and invitation to tender documents.

Please note, it is not enough to simply click, 'Express Interest'; interested parties MUST log in and download the documents.

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
10 Mar 2017 Award (award) · eed8deae-fee8-4e03-be5b-aec79ec0189f-135009

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