Maintenance and Support Service for HMPPS Prison UHF Tetra Radio Systems and Associated Equipment

This notice launches the competition for a contract for the support and maintenance and related services in respect of the Prison Tetra System and Mobile Tetra System and Airwave Network Access System and all associated equipment in public and private prisons (currently 115) throughout England and Wales. The contract includes the requirement to provide the repair of equipment, including some batteries, radio terminals and system PCs during the contract term and their replacement where it is identified that they are at the end of their usable life or beyond repair. It also covers decommissioning of equipment, provision of the service at new sites and amendments at existing sites, along with subject matter expert consultancy services and an option to refresh end of life equipment.

Additional information:

INSTRUCTIONS FOR BIDDERS Authority's eSourcing Portal

The Authority uses an electronic tendering tool to manage the procurement and communicate with Bidders. Accordingly, there will be no hard copy documents issued to Bidders and all communications with the Authority including the submission of Tenders will be conducted via the Bravo e-Sourcing portal located at https://ministryofjusticecommercial.bravosolution.co.uk

To participate in this tender opportunity (including viewing the procurement documents), companies must use the Bravo eSourcing Portal.

Registering your company on the eSourcing portal

• Note: You are only required to register on the eSourcing portal once.
• Browse to the eSourcing Portal: https://ministryofjusticecommercial.bravosolution.co.uk and click the link 'Click here to register'
• Accept the terms and conditions and click continue
• Enter your correct business and user details
• Note the username you chose and click Save when complete - You will shortly receive an email with your unique password (please keep this secure);

Expressing an interest in the tender

• Login to the portal with the username/password
• Click the ITTs Open To All Suppliers link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier)
• Click on the relevant ITT (Project: TETRA Radios Support and Maintenance Retender) to access the content.
• Click the Express Interest button at the top of the page.
• This will move the ITT into your My ITTs page. (This is a secure area reserved for your projects only). You can now access any attachments by clicking Buyer Attachments in the ITT Details box If Bidders experience any difficulty with the Authority's eSourcing Portal, downloading and uploading documents or using the messaging portal to communicate with the Authority, Bidders should refer to the Bidder Guidance located in the eSourcing system. Any requests for assistance should be directed to the eSourcing helpdesk using email: esourcing@justice.gsi.gov.uk and telephone 0845 010 0132