Service Modernisation Programme
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £720,494 |
|---|---|
| Status | complete |
| Category (CPV) | 73000000 |
| Deadline | 21 Sept 2023 |
| Contract start | 3 Nov 2023 |
| Contract end | 2 Nov 2025 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-11999765-d511-4430-a45c-6973129dec61 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| IFF Research Ltd | £720,494 | 31 Oct 2023 | active |
description
The Department for Work and Pensions (DWP/the Authority) wishes to commission a large-scale two-wave customer survey, monitoring changes to customer experience in relation to the implementation of DWP's Service Modernisation Programme (SMP).
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Nov 2023 | Award (award) | · | e19c6243-721d-44b3-b3d4-10ea6dfa2e35-701650 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.