North Tyneside Clinical Commissioning Group Referral Management Service

NHS North Tyneside Clinical Commissioning Group (CCG) is seeking to procure a high quality and effective Referral Management Service for the population of North Tyneside.

The required service will receive referrals from General Practitioners within NHS North Tyneside CCG. The service will maintain a log of all referrals received and actions taken so that any individual referral can be tracked as required and data on referrals can be collated and processed.

A range of specialties will include: Rheumatology, Respiratory Medicine, Cardiology, Breast Surgery, Colorectal, Urology, Plastics, Vascular, Gastroenterology and Nephrology. The provider will be expected to be in a position to deliver additional specialties as required by the CCG with 4-weeks’ notice.

All referrals will go through clinical triage by either an accredited GPSI (GP with Special Interest) or consultant to check that the relating referrals meet the clinical criteria and have been properly worked up in primary care to maximise referral quality and clinical appropriateness. The service provider will follow any criteria or guideline established by the CCG such as clinical pathways.

The contract on offer will be for a period of 1 year with effect from 01 October 2015 and will be a tariff based service with an anticipated initial activity level of approximately 12,500 per annum.

Under the Public Services (Social Value) Act 2012 the contracting authority must consider:

• How what is proposed to be procured might improve the economic, social and environmental well-being of the relevant area.

• How, in conducting the process of procurement, it might act with a view to securing the improvement.

The basic principles of the Open Procedure will be followed to commission this service, thus ensuring a fair, open and transparent process in accordance with NHS (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013.

The procurement is being undertaken by North of England Commissioning Support (NECS) for and on behalf of NHS North Tyneside CCG.

NECS is utilising an electronic tendering tool to manage this procurement and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, including your submission, will be conducted via the portal.

The Invitation to Tender (ITT) and all supporting documents are available to download / complete within the portal - https://In-tendhost.co.uk/necs

It is free to register on the portal, and it can be accessed at any time of day. Should potential providers have any queries, or if potential providers are having problems registering on the portal, they should contact the In-Tend helpdesk by calling 0844 2728810 (Monday to Friday 8am to 5pm) or email support@in-tend.co.uk.

The closing date for submission of Tenders is 12 noon 24th August 2015.

Additional information: Please be aware that all communications and submissions will be conducted via the NECS E-Tendering Portal. A dedicated helpdesk is available should potential providers have any queries about, or problems with, the portal; 0844 2728810 (Monday to Friday 8am to 5pm) / e-mail: support@in-tend.co.uk.