Orthotics Managed Service

The BSOL Procurement Collaborative, hosted by University Hospitals Birmingham NHS Foundation Trust is seeking to award a 7 year contract for Orthotics Managed Service on behalf of the following member Trusts:

Birmingham Women's & Children's NHS Foundation Trust (BWC)

The Royal Orthopaedic Hospital NHS Foundation Trust (ROH)

This procurement will include (but not limited to) the following goods/services

• a)The management and delivery of an Orthotic Service from patient referral to discharge
• b)Arrangement and Booking of Clinics
• c)Patient Administration including management of waiting lists and record keeping
• d)Production, issue and send/receiving of letters, patient literature and related correspondence
• e)Provision of Premises
• f)Provision of Facilities / Infrastructure for the delivery of the service
• g)Responsibility and provision of all communications including dedicated patient phone line, email and postal address
• h)Provision of Administrative functions including Printing, Copying and Scanning
• i)Provision of Soft Services (including cleaning, waste management and security)
• j)Supply of Staff (Clinical Orthotists, Technicians, and Administrative Staff) k) Supply of Staff Uniforms
• l)Ordering, Receipt and Supply of Orthotic Products including: - Stock Products - Modular Products - Custom Made Products - Non Scheduled Products/Services (NSI) - Third Party Products (from other suppliers)
• m)Preparation of Orders and Financial Reconciliation
• n)Monitoring of Orthoses Delivery
• o)Supply and Maintenance of Orthotic Equipment including: - Workshop equipment for repairs / adjustments - Scanners for Braces - Pressure Plates - Foot Measure Plates - Foot Measure Shoe Sizing device - Standard Adult and Paediatric Orthotic Measurement Tools
• p)Supply and Maintenance of IT Systems including: - Orthotic Product Ordering System (Software/ Hardware/Licensing) - Patient Administration /Booking System - Interfacing (with Authority systems where selected).

BWC

The current service is provided mainly on site at the Birmingham Children's Hospital, Steelhouse Lane, Birmingham B4 6NH and at designated community schools.

ROH

The current service is provided on site at the Royal Orthopaedic Hospital, Northfield, Birmingham, B31 2AP

As part of this procurement, the Two Trusts are seeking offers for both an 'On-Site Solution and an 'Off-Site Solution'

In broad terms, this procurement is for the following options:

The two Authorities shall select the option which best meets its strategic requirements.

Additional information:

Bidders who wish to participate in this procurement exercise may express their interest and access the tender documents via https://nhs.bravosolution.co.uk

To register, Bidders should provide the following information (as per registration instructions below:

• 1)How to register:
• a)Register your company on the eSourcing portal (this is only required once) -

b)Browse to the eSourcing Portal: https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html and click the link to register

c)Accept the terms and conditions and click 'continue' - Enter your correct business and user details.

Note the username you choose and click 'Save' when complete. You will shortly receive an email with your unique password (please keep this secure);

• d)Express an Interest in the Tender - Login to the portal with the username / password - Click the 'PQQs / ITTs Open to All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier)

e)Browse the PQQs (there may be more than one page and select 'pqq_tbc' by clicking on it. - Click the 'Express Interest' button at the top of the page

This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box;

f). Responding to the Tender - Click 'My Response' under 'itt_32473', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining)

You can now use the 'Messages' function to communicate with the buyer and seek any clarification.

Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT -

There may be a mixture of online and offline actions for you to perform (there is detailed online help available).

You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

Other Information:

Please be advised that TUPE applies to this contract.

The BSOL Procurement Collaborative anticipates that new contracts shall be awarded by Early August 22 and a Service Go Live Date of 1st December 2022