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Digital Platform Procurement

Cheltenham Borough Council Published 7 Jan 2022 Contracts Finder

key details

Value£850,000
Statuscomplete
Category (CPV) 72222300 +4 more
RegionSouth West
Deadline16 Jul 2021
Procedureopen
OCIDocds-h6vhtk-02bbcc

Awards (2)

This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £850,000.

SupplierValueDateStatus
Netcall Ltd shared · · active
Netcall Systems Ltd shared · · active

description

The Councils are looking for a single primary Supplier, with capability to provide, configure and implement a full featured specialist Omni-Channel Digital Platform SaaS solution. In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space. A SaaS/Cloud-based solution is essential.

documents

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notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
14 Jun 2021 Contract notice (F02) Earlier regulations 013401-2021
15 Jun 2021 Tender (tender) · 4af5348c-7025-4545-b133-02be9cd716f5-443948
7 Jan 2022 Contract award notice (F03) Earlier regulations 000398-2022

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source

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