ServiceNow Application Support - AWARD
key details
| Value | £1 |
|---|---|
| Status | complete |
| Category (CPV) | 72600000 +3 more |
| Region | West Midlands |
| Deadline | 9 Mar 2016 |
| Contract start | 1 Apr 2016 |
| Contract end | 31 Mar 2017 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-a206fea6-adc9-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Fujitsu | £0 | 5 May 2016 | active |
description
The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application.
The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller.
The requirement includes:
-The provision of a dedicated ServiceNow specialist on-site for 2 days per week
-Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Award (award) | · | d459ab98-3265-44c2-9432-3f8b152d5184-95941 |
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source
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