Service Contract for Hamilton Robots

APHA requires a Bronze Service Contract for the Equipment. This shall include the following:

• Two (2) Preventative Maintenance visits.
• Standard Corrective Maintenance call-out charge of £166.50 per hour during Working Hours.
• Priority Response.
• Calibration / verification of the independent channels (to be carried out during the Preventative Maintenance visits).
• 10% discount on Repair Parts.

The Equipment is used for processing serum samples for surveillance and for emergency response in the Surveillance and Laboratory Services Department at APHA Weybridge.

Additional information: Please note that Defra procurement uses e-tendering, provided by Bravosolutions. In order to access the Bravo system you will need to be registered.

Could I therefore request that you register on the Bravo portal for Defra.

If you’re already registered on the Bravo portal please check that your registration includes Defra, as you have to specify us in order to correctly receive the tender documents.

If you have any problems with the registration process, please contact the Bravo helpline on 0800 368 4850 or alternatively email them at help@bravosolution.co.uk. The link you require for new registration/amendments to registrations is - https://defra.bravosolution.co.uk