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HMCTS Civil, Family and Tribunal User Experience (UX) Services Contract

Ministry of Justice. Published 26 Aug 2021 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£5,000,000
Statuscomplete
Category (CPV) 72000000
Deadline20 May 2021
Contract start10 Aug 2021
Contract end9 Aug 2023
Procedureselective
SME suitableNo
OCIDocds-b5fd17-a00e2386-f74c-464a-b231-a137f3d4eb83

Award

SupplierValueDateStatus
Engine Partners UK LLP £5,000,000 9 Aug 2021 active

description

HMCTS' Reform Programme includes the CFT Programme (Civil, Family and Tribunal) which is designed to develop efficient, proportionate and accessible services that provide people with access to justice via their channel of choice and that works for all users.

HMCTS is seeking a managed service provider to ensure that high quality service design, interaction design, content design and user research is carried out which puts users at the heart of service development to deliver services that are simple, easy to use and comply with GDS design principles.

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source

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