Commercial Management Agent - AWARD

Midland Heart requires a management Agent to manage and advertise our commercial property portfolio. The duties required include but are not limited to:

• oMarketing properties
• oRent collection and liaison with Midland Heart regarding receipts, arrears, and other such queries.
• oManage rent reviews on behalf of Midland Heart.
• oMaximise income from the portfolio.
• oProvide proactive advice to Midland Heart to minimise voids. This will include providing advice regarding alternative uses of the building where a property has low demand from tenants and/or has been void for some time.
• oTenant liaison (including attendance at tenant meetings)
• oReceiving maintenance calls and other queries from tenants and resolving issues using agreed protocols or contractors
• oDealing with tenant applications for alterations, assignments and sub-lettings
• oLiaison with solicitors
• oEnsuring tenant compliance with lease covenants
• oMaintaining property lease records internally and ensuring Midland Heart have up to date records.
• oCarry out and record property inspections for all void properties in line with Midland Heart's insurance policy.
• oCarry out agreed health and safety inspections of leased properties to ensure tenants are complying with relevant Regulations and not placing at risk the health and safety of neighbours or the public.
• oService charge budgeting and reconciliation
• oService charge collection
• oAdvising/supervising property repairs maintenance
• oNegotiating and agreeing terms for new tenancies of void properties
• oArrange for EPC and lease plans.
• oManage void property costs.
• oRepresenting Midland Heart in arbitrations / court proceedings
• oApportionment and collections of insurance premiums
• oMonthly reporting of portfolio performance- both operational and financial.
• oMonthly reporting on rent arrears / lease / property information
• oPreparation of annual income and expenditure budgets, budget forecasting
• oValuation advice
• oCarry out rates valuations.
• oEnsuring all properties have current gas safety certificates / fire risk assessments and asbestos surveys.
• oCoordination of access for Midland Heart contractors
• oTo manage Non-Domestic Rating issues arising within Midland Heart's commercial and office buildings.
• oTo liaise with the local Valuation Offices and Authorities regarding NDR matters.
• oTo complete applications for Charitable Relief where appropriate.
• oTo lodge appeals against NDR valuations where appropriate.
• oAssistance with the development of the Commercial property annual budget.
• oEnsure all Tenant's lease obligations have been complied with.

These services will be required to manage the commercial properties outlined in the tender documentation