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Provision of IT Managed Services

Red Kite Community Housing Published 7 Jan 2021 Contracts Finder

key details

Value£3,400,000
Statuscomplete
Category (CPV) 72000000
RegionSouth East
Deadline17 Jul 2020
Contract start5 Aug 2020
Contract end4 Aug 2023
Procedureopen
SME suitableYes
OCIDocds-b5fd17-11578581-1002-45b2-8f08-8eabe04a22e4

Award

SupplierValueDateStatus
Rock IT Specialists Limited £3,400,000 16 Dec 2020 active

description

Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP's primary and secondary datacentres and takes a number of other services as part of the managed services provision.This contract encompasses two areas - the transition from the current to the new managed service provision and the ongoing managed services provision.The ongoing service will include:- Private cloud hosting;- Backup and disaster recovery;- Full Service Desk provision, including an on-site resource at RK's Head Office;- Systems monitoring;- Support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and- Penetration testing.

documents

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notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
1 Jun 2020 Tender (tender) · 441bb140-fdc8-4906-9494-4dd0e4c007c4-361653
7 Jan 2021 Award (award) · a647dfe7-f95b-4af7-a6e7-e61033f6cc81-404399

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