Operational Data & Tools
key details
| Value | £460,845 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | London |
| Deadline | 2 Mar 2023 |
| Contract start | 1 Apr 2023 |
| Contract end | 31 Mar 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-9df89a54-e129-4e53-890b-0e5ff4b87c59 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| REED TALENT SOLUTIONS LIMITED | £460,845 | 2 Mar 2023 | active |
description
The requirement is for a managed service to design and implement solutions to improve the customer journey and increase efficiency across Casework. Central to these are the creation of robust data, proven performance management tools and insightful reporting to drive consistency, visibility, timeliness, and output.
The goal is to provide high-quality, scalable, and reliable applications and dashboards that meet the unique needs of the Financial Ombudsman Service. The project will consist of several phases, including requirements gathering, design, development, testing, deployment, and maintenance.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 5 Apr 2023 | Award (award) | · | e4c07773-e21c-4e98-8d35-d85da10befb1-632193 |
more from Financial Ombudsman Service
- Workday AMS Partner · £251,680 · 7 Oct 2025
- Neutral Vendor Recruitment Services - Award Notice · £2,500,000 · 9 May 2025
- Cloud Security/Firewalls (Palo Alto) · £707,000 · 30 Apr 2025
- E-Learning Materials · £50,972 · 22 Apr 2025
- Candidate Assessment Services 2025 -2027 · £110,000 · 26 Mar 2025
- Planning Agency for Awareness and Understanding Activity - Award Notice · £38,490 · 21 Mar 2025
- Advertorial and newsletter sponsorship - Award Notice · £32,438 · 21 Mar 2025
- ZeroFox IT Security Protection 2025-2027 · 19 Mar 2025
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- API Platform · FCA · £35,972
- IT Advisory Services · Money and Pensions Service · £42,000
- Strategic Data Partner · HM Land Registry
- FDIR · H M REVENUE & CUSTOMS · £3,000,000
- Xurrent Licences 2026 · Wirral Borough Council · £82,966
- SAP Application Support and Professional Services_26 · Liverpool City Council · £119,045
- RouteSmart Solution · Leeds City Council · £39,640
- LocalGov Drupal support and development service · London Borough of Hammersmith & Fulham · £203,040
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.