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Case Management System for the OPCC

Thames Valley Police Published 14 Jul 2023 Find a Tender

key details

Value£220,000
Statuscomplete
Category (CPV) 48000000 +16 more
Deadline17 Mar 2023
Contract start22 May 2023
Contract end23 May 2026
Procedureopen
SME suitableYes
OCIDocds-b5fd17-9ccf2e72-c574-4cf4-8baa-33045eccbada

Award

SupplierValueDateStatus
Make Time Count Today £220,000 4 Jun 2023 active

description

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support.

By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim's Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.

documents

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notice history

5 notices published against this procurement.

PublishedTypeRegimeNotice
2 Aug 2022 Prior information notice (F01) Earlier regulations 021109-2022
11 Aug 2022 Prior information notice (F01) Earlier regulations 022152-2022
10 Feb 2023 Contract notice (F02) Earlier regulations 004271-2023
10 Feb 2023 Tender (tender) · 8792cb35-a83d-4837-bc04-032682cca088-613947
14 Jul 2023 Award (award) · 9d756c64-3581-464f-817c-c77ad41b903a-662905

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source

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