QAQC Inspections

Gentoo currently has a varying number of modernisation and investment programmes in progress across the City of Sunderland, Houghton, Hetton and Washington. These works programmes include, but are not limited to, the following

These programmes are being delivered by external Contractors and Gentoo Group's own staff and Gentoo has a rigorous Quality Assurance and Quality Control (QAQC) regime to ensure all works being carried out by either its own Operatives or via a third-party Contractors are completed diligently and in accordance with all legal requirements.

The Group currently employs a Technical Assurance Team who are responsible for delivering QAQC inspections to these programmes, however, due to growing demand and the requirement to gain independent, external advice and validation, the purpose of this Procurement is to engage an independent QAQC assessor to provide these services.

The largest element of works which will be delivered by the successful Provider are technical inspections and audits of both gas and electrical installations.

These inspections will vary, and the Gentoo Technical Assurance Team will advise how each inspection will be conducted prior to commencement.

Inspections will be necessary at differing stages of installations, either after completion or during the installation.

The inspections are also further categorised by their intrusiveness. If instructed to complete a non-intrusive inspection, this is deemed to be a visual inspection only. If instructed to complete an intrusive survey, certain elements of the installation will be required to be removed safely and re-installed on completion of the inspection.

To enable a bid to be submitted, the Provider and their Operatives must hold a number of accreditations which demonstrate their competency to deliver these services. Further information regarding this is included within the Tender Pack.