Business Support Officer

Business Support Officer

Rate of Pay: ?10.01 per hour (PAYE)

Hours: 37 Hours per week

Location: Waterfall Lane, Cradley Heath

Start Date: ASAP

Contract type: Agency

Job Description and Personnel Specification are attached, which also provides more information above the role.

Brief description:

We have an exciting opportunity for a Business Support Officer to join our Business Support Team within the Taxi Licensing Service.

We are looking for a person who has experience of dealing with the general public/customers in a front-line customer focussed setting, particularly via telephone is essential.

As part of the role you will be required to: -

• oArrange meetings and prepare agendas
• oMinute taking at staff and operator meetings
• oDealing with incoming and outgoing post
• oStock control and associated ordering/invoice processing
• oFiling and archiving
• oPreparing Audit reports
• oBooking appointments and taking card payments
• oPreparing mailshots

You must also have: -

• oGood ICT skills with an attention to detail
• oFlexible, be a self-motivator, likes a challenge and work to required timescales
• oGood working knowledge of ICT packages, specifically Microsoft is essential.
• oExperience of using Oracle is desirable but not essential
• oEffective Time Management Skills, with the ability to meet deadlines

o

An eye for detail and is able to work on their own initiative and be a team player and who is able to prioritise the tasks they are given to complete

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs.

No DBS is required for this role.

This role falls inside of IR35

Please note this advert is also out with our Master Vendor

You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice.

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the ...

Additional information:

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.

Is a Recurrent Procurement Type? : No