Customer Personas and Expectations Research
key details
| Value | £30,000 |
|---|---|
| Status | active |
| Category (CPV) | 65100000 +1 more |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales |
| Deadline | 7 Nov 2019 |
| Contract start | 21 Nov 2019 |
| Contract end | 2 Mar 2020 |
| Procedure | limited |
| SME suitable | Yes |
| OCID | ocds-b5fd17-9920932a-fffd-4e3e-bd26-b27282517246 |
description
CCWater wishes to increase customer satisfaction with CCWater's complaint handling, especially with satisfaction with the overall service and satisfaction with speed of service.
Additional information:
Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
documents
- https://public.bravosolution.co.uk/consumer-council-water , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/865a651d-aa3c-42c9-8a9c-3e77195e1e1c , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Oct 2019 | Tender (tender) | · | 865a651d-aa3c-42c9-8a9c-3e77195e1e1c-320310 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.