RBGKEW/708 ITSM (Service Desk Tool)
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Status | complete |
|---|---|
| Category (CPV) | 72253000 |
| Deadline | 26 Sept 2019 |
| Contract start | 1 Nov 2019 |
| Contract end | 31 Oct 2023 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-94a12cd9-16ef-4f48-a0f6-119b6135e642 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| HORNBILL SYSTEMS LIMITED | £145,000 | 16 Oct 2019 | active |
description
RBG Kew is looking for a solution that supplies ITIL modules, Incident, Problem, Request Fulfilment, Change and Asset management as the main core modules, with an option of Release, Analytics and Contract Management.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 Jan 2020 | Award (award) | · | 864cffa3-0165-493a-838c-292ea1c644b6-335482 |
more from ROYAL BOTANIC GARDENS, KEW
- RBGKEW1398 - Fungarium Sequencing Project Phase 2 · £444,000 · 20 Feb 2025
- GB-Richmond: RBGKEW1410 - RBG Kew Content Writing · £50,000 · 18 Feb 2025
- GB-London: RBGKEW1390 - Legacy Proposition Development · £50,000 · 11 Feb 2025
- GB-London: RBGKEW1342 - Employee Assistance Programme · £50,000 · 30 Jan 2025
- GB-London: RBGKEW13895 - Kew Gardens Summer Programme 2025 Staffing · £100,000 · 29 Jan 2025
- GB-LONDON: RBGKEW1394 - Landscape Conservation Management Plan · £50,000 · 27 Jan 2025
- GB-London: RBGKEW1386 - Health Cash Plan · £100,000 · 23 Jan 2025
- RBGKEW1378 - Market Research Framework · £900,000 · 21 Jan 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Managed Cyber Security Services · North East Scotland College · £207,000
- IT Helpdesk · Kent Community Health NHS Foundation Trust · £65,000
- Oracle Support Services · Pension Protection Fund · £288,000
- Micad HelpDesk FM Software · Kent Community Health NHS Foundation Trust · £20,901
- ServiceNow Platform Management & Support · Lancashire County Council · £404,801
- Microsoft Unified Enterprise Support · UNIVERSITY OF THE WEST OF ENGLAND · £292,484
- Prison Education Service Programme - Digital Education Platform - Integration Competency Centre · Ministry of Justice · £205,920
- Scotland wide integration support service for forced migrants. · Scottish Government · £14,400,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.