Feel Good Suffolk Evaluation

SCC aims to commission the development of an Evaluation Framework and delivery of an impact and process evaluation for the FGS Service. The scope will include: an Evaluation framework; methodology, evaluation conduct and use and dissemination of learning.

Our holistic and person-centred approach will ensure all factors relevant to the health and wellbeing of clients will be considered and supported.

The programme requires an overall evaluation model to be developed, that will deliver an assessment of outcomes at a population level, the benefits to service users and performance against key service metrics, building on an Outcome Based Accountability framework (population and performance - year on year and over three plus two years). This will include evaluation of the:

Feel Good Suffolk Core Service.

A mapped evaluation approach for the programme for three key thematic areas, Adult Weight Management, Physical Activity and Smoking Cessation for year on year and over the three plus two years - including any procured services.

Assessment of services (face to face [online and in person], telephone, video calls etc.) from service users, wider partners, stakeholders in multiple ways including: -

Assessment of effectiveness, reach, usability and impact of the universal digital platform and website, including the assessment of referral pathways and access elemental.

Cost effectiveness of the service.

Inclusiveness of serve and impact on reducing health inequalities.

Feel Good Suffolk Collaboration

Evaluation of core FGS collaboration - the experience of members and challenges/opportunities in four different governance models.

Assessment of wider impact of collaboration on catalysing additional actions to improve health and wellbeing across Suffolk.

Understanding the impact and role of the Feel Good Suffolk Advisors on the wider system.

Evaluation of the added value and service efficiencies achieved from the new collaborative approach to delivering the service.

The value and challenges identified working with the VCFSE, reviewing the ability to access local community assets and resources and how this has impacted underserved communities.

Weaving insight and links from local projects into this work and understand more about wider Suffolk based activity that the collaboration may not be aware of.

Proposed Contract Start Date: 1st January 2025

The estimated total contract value is £120,000 excluding VAT.

We will be holding a Market Engagement event via MS Teams on 3rd October 2024 at 10am. If you're interested in attending this event, please contact admin.publichealthsuffolk@suffolk.gov.uk to register for an invite.

This request does not constitute a call for competition to procure any services.

Additional information: Feel Good Suffolk (FGS) provides health and wellbeing services to residents across Suffolk. Delivered by Feel Good Suffolk Advisors and partners across the health, leisure and voluntary, community, faith, and social enterprise sectors. FGS provides local opportunities looking to improve their health, based around a core provision of services for: -

The Evaluation model will need to include: -

Development of an Evaluation Framework which outlines evaluation scoping based on the Evaluation Brief requirements, overall design, methodology, evaluation conduct and use and dissemination of learning.

A 6-month period of testing and pilots, with reflection to inform the evaluation of the full service.

Clear approaches to data collection and the roles and responsibilities system wide.

Potential recommendations for service review.

Inclusion of qualitative and quantitative measures in the framework.

Identifying the best measures to use for assessing wellbeing, learning from other pieces of work.

Use of primary research to support the programme.

Potential to utilise developed evaluation framework in other, related projects.

Evolving the evaluation model as the programme develops into year 2 & year 3 and beyond.