Provision of a customer relationship management solution (CRM)
key details
| Value | £30,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 |
| Region | North East |
| Deadline | 4 May 2016 |
| Contract start | 1 Aug 2016 |
| Contract end | 28 Oct 2016 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-9408c71d-adc9-11e6-9901-0019b9f3037b |
description
North East Ambulance Service (NEAS) is looking to procure a system to support customer and key stakeholder relationships and commercial training bookings. In addition we are also looking to develop our website and digital presence to promote our first aid training and other products.
The procurement is grouped into three areas of work:
Lot 1: A customer relationship management solution (CRM) that will allow us to record and report on customer, stakeholder and competitor contact details and activities. The system also needs to support marketing, contracting and bid management activities.
Lot 2: An integrated booking functionality that allows on-line booking by customers and our in-house team. This booking functionality must integrate with the CRM system.
Lot 3: A website and digital presence which allows customers to book on-line.
documents
- https://www.contractsfinder.service.gov.uk/Notice/b95a4f9a-7585-47a2-9786-3b051144c8f5 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Tender (tender) | · | b95a4f9a-7585-47a2-9786-3b051144c8f5-94412 |
more from NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST
- Cleaning tender commercial premises pp North East Ambulance Service NHS Foundation Trust (NEAS) · £4,000,000 · 30 Jun 2025
- Supply of Medicines & Controlled Drugs and Pharmacy Supply. · 7 May 2024
- Pallion cladding - external steel cladding to 2 industrial units · £80,000 · 31 Oct 2023
- Roofing works to two properties: one at South Shields and one at Consett (North East England) · £240,000 · 7 Jul 2021
- Interceptor/drainage works to six (6) NEAS sites in North East England · £150,000 · 22 Mar 2021
- Provision of Cleaning & Infection Control Services · £1,000,000 · 6 Aug 2020
- Measuring of Patient Experience - Research & Survey Services · £40,000 · 22 Jul 2019
- Rapid Access Psychological (Counselling) Services · 21 Jul 2019
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Election Management Software · Cheshire west and Chester Borough Council · £62,401
- DDaT26302 - Software Licenses and Support · DSIT · £42,482
- Family Information Directory · Dorset Council · £75,600
- AT1411 - Managed Detection and Response Software · Luton Council · £800,000
- Talend Cloud Platform Subscriptions · The National Archives · £98,632
- PKC11619 Corporate Mobile Working Toolkit · Perth & Kinross Council · £1,226,000
- Call Off from Crown Commercial Services G-Cloud 14 Framework for Accounting Finance Software · THE CALICO GROUP LIMITED · £296,527
- Compliance Software · City of Doncaster Council · £46,688
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.