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Voluntary and Community Sector Mental Health Support

H M Revenue & Customs Published 1 Dec 2023 Contracts Finder

key details

Value£375,000
Statuscomplete
Category (CPV) 64214000 +1 more
Deadline13 Sept 2022
Contract start14 Sept 2022
Contract end13 Mar 2024
Proceduredirect
SME suitableNo
OCIDocds-b5fd17-0f0ed4fc-81e3-472b-a54c-d004e24eeebc

Award

SupplierValueDateStatus
Samaritans £375,000 12 Sept 2022 active

description

HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support.

  1. Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours. There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
3 Nov 2022 Award update (awardUpdate) · 5c3b1544-a622-4ed3-93b8-bf2b0dedb83f-586553
1 Dec 2023 Award update (awardUpdate) · 5c3b1544-a622-4ed3-93b8-bf2b0dedb83f-698873

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source

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