Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £4,458,500 |
|---|---|
| Status | complete |
| Category (CPV) | 80511000 |
| Deadline | 25 Apr 2025 |
| Contract start | 14 Jul 2025 |
| Contract end | 13 Apr 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-92c66dc3-e6a0-4619-8b51-4153e33cfbb3 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| MBKB Ltd | £4,458,500 | 7 Jul 2025 | active |
description
Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Jul 2025 | Award (award) | · | b814fa86-db02-4190-a012-46cbfff6ad11-855946 |
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source
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