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NHS 111 Patient Relationship Manager Pilot

South East Commissioning Support Unit Published 18 Nov 2016 Contracts Finder

key details

Value£300,000
Statuscomplete
Category (CPV) 72000000 +3 more
RegionLondon
Deadline12 Aug 2015
Contract start14 Sept 2015
Contract end29 Apr 2016
Procedureopen
SME suitableYes
OCIDocds-b5fd17-90fb2aae-adc8-11e6-9901-0019b9f3037b

Award

SupplierValueDateStatus
Redwood Technologies £399,500 8 Sept 2015 active

description

The 111 Patient Relationship Manager pilot will improve patient experiences when calling 111 by ensuring that relevant data that has been previously shared with relevant Healthcareprofessionals is used to inform clinical decision-making. It will also implement London-wide call balancing and routing, again to optimise patient experience.
This pilot aligns with the Interoperability Standards Development and Urgent and Emergency Care Programmes, providing information and learning regarding patients’ crisis journey across primary, community, urgent and emergency care systems when their journey starts with a call toNHS 111.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
13 Jul 2015 Award (award) · ocds-b5fd17-90fb2aae-adc8-11e6-9901-0019b9f3037b-69091-na-es-1

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source

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