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Provision of Glassbox - Session Replay Software

Crown Commercial Service Published 27 May 2022 Contracts Finder

key details

Value£18,089
Statuscomplete
Category (CPV) 48517000
RegionNorth West, London
Deadline24 Mar 2022
Contract start20 May 2022
Contract end19 May 2023
Proceduredirect
SME suitableNo
OCIDocds-b5fd17-90ef32fa-98b0-4755-808d-d7209d72767d

Award

SupplierValueDateStatus
Glassbox Digital UK Ltd £18,089 19 May 2022 active

description

To supplement Google Analytics CCS requires session replay software.

Session replay software will enable the business and key DDS teams to observe, replay, UX test and analyse user interaction across our digital services, on a grander scale. Thus leading to leaner, data-led decision making to improve digital customer experience, create frictionless digital journeys and better understand and measure customer behaviour.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
27 May 2022 Award (award) · f1495b5e-886c-4054-89a1-49fe24ce0cfd-542028

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source

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