Provision of Ominichannel Contact Centre Solution - Direct Award through the Crown Commercial Service (CCS) G-Cloud 12 Framework Agreement RM1557.12 Lot 2: Cloud Software
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £234,097 |
|---|---|
| Status | complete |
| Category (CPV) | 72253000 +1 more |
| Region | East Midlands, West Midlands, East of England |
| Deadline | 24 Mar 2022 |
| Contract start | 20 Apr 2022 |
| Contract end | 20 Apr 2024 |
| Procedure | direct |
| SME suitable | No |
| OCID | ocds-b5fd17-909a3fa3-6929-4690-878d-fb1fad464921 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Puzzel Limited | £234,097 | 25 Mar 2022 | active |
description
A Call-Off Contract to provide IT Service Desk and Contact Centre support from Lot 2: Cloud Software of the Crown Commercial Service (CCS) G-Cloud 12 Framework Agreement RM1557.12.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Sept 2022 | Award (award) | · | 08d29859-3a38-4034-8789-fa11b925c392-573611 |
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source
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