000731 Business Process Management Solution

The Library is inviting potential service and software providers to submit information and propose options and possible business solutions for the provision of an enterprise wide Business Process Management (BPM) solution which would allow business processes that span systems and teams to be orchestrated either manually or automatically.

Like every organisation of its size, the British Library executes the typical set of processes around on-boarding, leaving, performance management, expense management etc. Just within these processes there are a significant number of teams that are involved, different systems are queried and updated and particular SLAs have to be met.

Solutions should provide the capability to allow for business processes defined within the product to be executed automatically, integrate with our existing systems either by API integration or via specific pre-built components and allow for analytics to be run against data captured during process execution.

Additional information:

Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once): https://bl.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'I agree' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ into your 'My PQQs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ - There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.