IT Service Management Toolset
key details
| Value | £450,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 |
| Region | North East |
| Deadline | 10 Aug 2015 |
| Contract start | 11 Jan 2016 |
| Contract end | 10 Jan 2020 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-8d09b939-adc8-11e6-9901-0019b9f3037b |
description
This tender is for the provision of an IT Service Management (ITSM) Toolset, covering ITSM processes and functions with a supporting strategic vendor partnership to assist in its implementation and development. The toolset should, as a minimum:
- Be modern and up to date;
- Be flexible and easy to use;
- Support self service (including social capabilities);
- Support mobility (easily used on mobile devices for field team/customers);
- Support ITIL based service management / provision;
- Have a powerful workflow engine (platform as a service capability);
- Include dynamic reporting functionality;
- Have a clear development roadmap.
To express an interest in this tender please click the following link or copy and paste the link into your internet browser: http://events.transaxions.com/service.aspx?event=6731
documents
- http://events.transaxions.com/service.aspx?event=6731 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/2e4a95c8-31b3-42a8-aaff-b1ca68c9a6df , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Jul 2015 | Tender (tender) | · | ocds-b5fd17-8d09b939-adc8-11e6-9901-0019b9f3037b-68572-ojeu15-002 |
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source
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