Core data complaint handling satisfaction survey
key details
| Value | £20,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73300000 |
| Region | London, Scotland |
| Deadline | 23 Nov 2015 |
| Contract start | 23 Nov 2015 |
| Contract end | 22 Nov 2016 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0e5a353c-adc9-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Critical Research | £24,900 | 20 Nov 2015 | active |
description
The aim of the research is to monitor opinion of the complaint process. Continuous research amongst rail travelers who have complained to one of the licensed Train Operating Companies (TOCs) of which there are likely to be between 20 and 25.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Nov 2015 | Award (award) | · | ocds-b5fd17-0e5a353c-adc9-11e6-9901-0019b9f3037b-81152-orr-ct-15-46 |
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source
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