Employee App

The requirement is to create a single, secure point of access to NHS people digital systems to provide easy digital access to people services for all employees. It has become clear that there is a need across the NHS workforce to present a set of services in one convenient access with single sign-on.

The core user needs were similar across different roles:

• Users wanted one system.
• They appreciated variety in their jobs.
• They wanted less admin.
• Their job motivation is to help people.
• Team work and good annual leave is valued.
• NHS staff needs to understand their pension.
• Differences were found between clinical staff and admin staff regarding rota and flexible working.
• Different benefits offered by NHS Life are of varying relevance, depending on the life stage of the users e.g. maternity cover and pension.

Health and Wellbeing, Employee Engagement and retention are key issues for the NHS Workforce and having a supporting digital infrastructure will support these.

The diverse datasets that the app will have access to opens up the opportunity for providing information to influence employment decision-making for the benefit of the NHS and its employees. There are many combinations of data we could make to offer more intelligent integrated services.

A single, secure way into the NHS digital environment for all NHS people, to improve easy access for everyone to the people systems and services, and up to date information they need to support their NHS career, wellbeing, development and employment.

A solution that provides a tool for two-way communication between organisations and their people to improve knowledge, connection and engagement and measure the impact of initiatives and policies.

Pre-market Engagement

NHS England & Improvement are currently undertaking an options appraisal and as part of this have issued a Notice to the market to gauge supplier interest and capability in relation to the delivery of this service.

Current thinking is that NHS England & Improvement will enter into a 12-month contract with an approximate initial value of £2,000,000 exclusive of applicable VAT with the potential for an extension of two years.

Supplier Expressions of Interest

Interested suppliers should read the details attached to the notice which specify further details about the requirement, how to register an interest in the possible procurement and the submission requirements for registering an interest.

The deadline for submitting Expressions of Interest is 9am on 17th January 2022