Contact Centre Maintenance and Support
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £149,256 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | East Midlands |
| Deadline | 3 Feb 2025 |
| Contract start | 25 Mar 2025 |
| Contract end | 24 Sept 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-86355cea-5a82-435c-b616-26089e0e3f3a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| NETCALL TECHNOLOGY LIMITED | £149,256 | 24 Mar 2025 | active |
description
The Contracting Authority has a requirement for maintenance and support services on its contact centre environment.
This contract is for 18 months with no extensions and the full contract value is detailed in this notice.
This is a call-off contract awarded via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 Mar 2025 | Award (award) | · | 508e9d64-25aa-4436-a53b-005f8c6bd0e5-836331 |
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source
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