Customer Surveying Services
key details
| Value | £10,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79311000 |
| Deadline | 1 Apr 2019 |
| Contract start | 9 Apr 2019 |
| Contract end | 31 Mar 2023 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-83a243c7-1d71-4d0e-bc30-037fc739bb6b |
Awards (2)
This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £10,000,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Watermelon Research Ltd | £10,000,000 | 31 Mar 2019 | active |
| Watermelon Research Ltd | £10,000,000 | 31 Mar 2019 | active |
description
Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include:
•General perception (e.g. overall satisfaction, net promotor score)
•Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 12 Apr 2019 | Award (award) | · | fa14dab6-ae31-41b7-8cec-9250697dd5d4-283417 |
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source
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