Supply of customer feedback platform
key details
| Status | active |
|---|---|
| Category (CPV) | 72222300 |
| Region | East of England |
| Deadline | 11 Dec 2018 |
| Contract start | 1 Mar 2019 |
| Contract end | 29 Feb 2020 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-7fca7f2b-b39e-4aea-9536-f29542f4c810 |
description
Flagship Group invites you to submit Tender for the provision of a real time platform for the collection, analysis and presentation of customer feedback to track Flagship Group's customer journey and interactions across multiple touchpoints along with an annual NPS relationship survey. Flagship Group would be looking for a solution to be in place by 1st March 2019 for one year plus optional three extension periods of one year each at Flagship Group discretion.
documents
- https://www.contractsfinder.service.gov.uk/Notice/0856b5c6-a4a3-4f78-ac61-72919bddb1d1 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/ec576c6f-3ee5-46c4-bd0b-2fcb1e6c3b5a , tenderNotice
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=373446799 , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Information-technology-services./JC4D4VZX39 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Nov 2018 | Tender (tender) | · | ec576c6f-3ee5-46c4-bd0b-2fcb1e6c3b5a-251216 |
| 1 Feb 2019 | Tender (tender) | · | 0856b5c6-a4a3-4f78-ac61-72919bddb1d1-267151 |
more from Flagship Housing Group
- 2025-10 Building Works, Supplies & Services including specialists and consultancy · 30 Oct 2025
- 2025.07 - Vehicles and associated supplies & services · £358,205 · 23 Jul 2025
- Domestic Appliances for Hopestead - Award Notice · £370,380 · 21 May 2025
- GB-Norwich: IT Service Management · £47,586 · 30 Apr 2025
- GB-Norwich: Independent audit for electricity and gas & water · £150,000 · 30 Apr 2025
- GB-Norwich: Income Analytics and Engagement Service · £127,689 · 19 Mar 2025
- GB-Norwich: The Provision of Electrical Materials · £5,000,000 · 19 Mar 2025
- GB-Norwich: Kitchen upgrades · £200,000 · 28 Feb 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Contact Management System · Revenue Scotland · £250,000
- APHA Digital Audit Platform · Animal and Plant Health Agency · £84,196
- Urban Traffic Management and Control System (UTMC) · National Highways Limited · £680,700
- GIS Mapping Software · York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police · £345,645
- Provision of UNIT4 FMS Maintenance and Support · University of Strathclyde · £82,676
- Supply Internet and Cyber Security Services · REDHILL ACADEMY TRUST · £738,095
- ScotAccount Contact Centre · Scottish Government · £58,600
- CPU 8042 - TRO & Collision Data software · Nottingham City Council
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.